privacy policy - Fashnail.com

Last updated: September 27, 2026

This Privacy Policy describes how Fashnails (“Fashnails,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or make a purchase from fashnails.com (the “Website” or “Service”). It also explains the choices and rights available to you, including specific rights for residents of the European Economic Area, the United Kingdom, and California.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Account means a unique account created for you to access the Service.
Company (“Fashnails,” “we,” “us,” “our”) refers to Fashnails, the operator of the Website.
Cookies are small files placed on your device by a website, storing details of your browsing activity.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Website, accessible from fashnails.com.
Service Provider means any third party that processes data on our behalf, such as hosting providers, analytics providers, payment processors, and advertising partners.
Usage Data means data collected automatically from your use of the Service or the Service’s infrastructure.
You means the individual using the Service, or the entity on whose behalf they are doing so.

2. Information We Collect

Personal Data You Provide

When you create an account, place an order, subscribe to emails, or contact us, we may collect:

First and last name
Email address
Phone number and shipping/billing address (for orders)
Payment details, handled as described in Section 6
Any information you submit in messages, reviews, or customer support requests

Usage Data

We automatically collect information about how you interact with the Service, including your device’s IP address, browser type and version, the pages you visit, time and date of your visit, time spent on pages, referring/exit pages, and unique device identifiers.

Information from Analytics and Advertising Partners

We and our third-party partners collect information about your activity on our Website and other sites, as described in Section 3 and Section 5, to help us understand usage patterns and deliver relevant advertising.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate the Service, remember your preferences, analyze traffic, and support advertising. These include:

Essential Cookies — required for core site functionality such as login and checkout.
Preference Cookies — remember your settings and choices.
Analytics Cookies — we use analytics tools, including Google Analytics, to understand how visitors use our Website (pages viewed, time on site, traffic sources). Google Analytics collects data via first-party cookies and may share it with Google in accordance with Google’s own privacy practices. You can review Google’s practices at policies.google.com/privacy and opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
Advertising Cookies — used by us and our advertising partners to deliver and measure ads, including remarketing, as described in Section 5.

Where required by law, we request your consent to non-essential cookies through a cookie banner or preference tool before they are set, and you may withdraw that consent at any time through your browser settings or our cookie preference tool (if available).

4. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service and process your orders;
Create and manage your Account;
Send transactional emails (order confirmations, shipping updates, account notices);
Send marketing emails about new products, promotions, and offers, where you have opted in or as otherwise permitted by law — you may unsubscribe at any time via the link in any marketing email;
Respond to customer support requests;
Show you advertising, including personalized and remarketing ads, as described in Section 5;
Analyze usage trends and improve the Service;
Detect, prevent, and address fraud, security incidents, and technical issues;
Comply with legal obligations.

5. Advertising & Remarketing

We display advertising on the Service and may work with third-party advertising networks to do so. These partners may use cookies and similar technologies to collect information about your visits to our Website and other websites in order to provide advertising about goods and services that may interest you.

Behavioral Remarketing

We use remarketing services to advertise on third-party websites after you visit our Service. We and our vendors use cookies to inform, optimize, and serve ads based on your past visits to our Website. This means, for example, that if you view a product on fashnails.com, you may later see an ad for that product on other websites you visit.

You can opt out of personalized advertising and remarketing using the following tools:

Please note that opting out through these tools does not mean you will no longer see ads — it means the ads you see will no longer be personalized based on your browsing activity.

6. Payment Processing

When you make a purchase, your payment is processed by a third-party payment processor. We do not store your full payment card number on our servers. Payment processors collect your payment details directly and handle them in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) and their own privacy policies. We retain records of transactions (such as order amount, date, and status) for accounting, order fulfillment, and legal compliance purposes.

7. How We Share Your Information

We may share your Personal Data with:

Service Providers who perform services on our behalf, such as website hosting, order fulfillment, customer support, and email delivery;
Analytics Providers, such as Google Analytics, to help us understand Website usage;
Advertising Partners, to deliver and measure advertising, including remarketing;
Payment Processors, to complete your transactions;
Business Transferees, in connection with a merger, acquisition, financing, or sale of assets;
Legal and Regulatory Authorities, where required to comply with the law or protect our rights;
Other parties with your consent.

We do not sell your Personal Data for money. As described in Section 11, certain sharing for advertising purposes may be considered a “sale” or “sharing” under California law, and you have the right to opt out of it.

8. Data Retention

We retain Personal Data only for as long as necessary for the purposes described in this Policy, including:

Account data — for the life of your Account plus up to 24 months after closure;
Order and transaction records — as required by applicable tax and accounting laws, typically up to 7 years;
Customer support records — up to 24 months from ticket closure;
Analytics and usage data — up to 24 months from collection;
Marketing preferences — until you unsubscribe or opt out, plus a reasonable period to record that choice.

We may retain data longer where required by law, to resolve disputes, or to enforce our agreements. When retention is no longer necessary, we securely delete or anonymize the data.

9. International Data Transfers

Your information may be processed in Sri Lanka and other countries where we or our Service Providers operate, which may have data protection laws different from those of your jurisdiction. Where we transfer Personal Data of individuals in the European Economic Area, the United Kingdom, or Switzerland to a country without an adequacy decision, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

10. Your Rights (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your Personal Data on the following legal bases: your consent, the performance of a contract with you, compliance with a legal obligation, and our legitimate interests (such as improving the Service and preventing fraud), balanced against your rights.

Subject to applicable law, you have the right to:

Access the Personal Data we hold about you;
Rectify inaccurate or incomplete data;
Erase your Personal Data (“right to be forgotten”);
Restrict or object to processing, including for direct marketing;
Data portability — receive your data in a structured, commonly used format;
Withdraw consent at any time, where processing is based on consent;
Lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, contact us at privacy@fashnails.com.

11. Your California Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the following rights regarding your Personal Information:

Category	Examples	Collected?
Identifiers	Name, email, address, phone number, IP address	Yes
Commercial information	Order and purchase history	Yes
Internet/network activity	Browsing behavior, pages viewed, ad interactions	Yes
Geolocation data	Approximate location from IP address	Yes
Financial information	Payment method (processed by our payment processor)	Limited
Sensitive personal information	Precise geolocation, government IDs	No

Subject to certain exceptions, you have the right to:

Know what Personal Information we collect, use, disclose, and sell/share;
Delete Personal Information we have collected from you;
Correct inaccurate Personal Information;
Opt out of the “sale” or “sharing” of your Personal Information, including for cross-context behavioral advertising;
Limit the use of any sensitive personal information (we do not collect any beyond what is noted above);
Non-discrimination for exercising any of these rights;
Appeal a denial of a request to correct or delete your information.

Do Not Sell or Share My Personal Information: To opt out of the sharing of your information for advertising purposes (including remarketing), email privacy@fashnails.com with the subject line “Do Not Sell or Share My Personal Information.” We also honor opt-out preference signals, such as the Global Privacy Control, where technically detectable.

To exercise your access, deletion, or correction rights, email us at privacy@fashnails.com. We will verify your request using the information associated with your Account or order history before responding. You may also designate an authorized agent to make a request on your behalf.

12. CalOPPA & Do Not Track

In accordance with the California Online Privacy Protection Act (CalOPPA), we agree to the following:

Users can visit our Website anonymously;
This Privacy Policy is linked from our homepage and accessible from every page of the Website;
Users will be notified of material changes to this Privacy Policy on this page, with an updated “Last updated” date, and by email where appropriate;
Users may change their Personal Information by emailing us at privacy@fashnails.com;
Our Website does not currently respond to “Do Not Track” browser signals, as no common industry standard for DNT has been adopted. You can control cookie-based tracking through your browser settings and the opt-out tools listed in Section 5;
Third parties, including our analytics and advertising partners, may collect Personally Identifiable Information about your online activities over time and across different websites when you use our Service.

13. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

14. Children’s Privacy

Our Service is not directed to, and we do not knowingly collect Personal Information from, anyone under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us so we can take steps to remove it. Where a jurisdiction sets a higher age of consent and we rely on consent as our legal basis, we will seek parental consent where required.

15. Links to Other Websites

Our Service may contain links to third-party websites not operated by us, including advertising and payment partners. We are not responsible for the content or privacy practices of any third-party sites, and we encourage you to review their privacy policies.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. For material changes, we will also notify you by email and/or a prominent notice on the Service prior to the change taking effect.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us:

By email: privacy@fashnails.com
Via our website: fashnails.com